At OCBC, we are committed to the highest level of integrity and value high ethical standards. The Group’s Whistleblowing Programme helps promote a culture that encourages individuals to escalate any concerns or observation of fraud or misconduct. When sufficient information is provided, a thorough and unbiased investigation will be carried out by an independent party, Internal Audit.

All parties will be treated fairly during the investigation and the Group will take appropriate actions based on the findings. Both the web-page and hotline are managed by an external vendor, KPMG Singapore, that has many years of experience in the Governance, Risk, and Compliance space. KPMG has been providing professional whistleblowing reporting services to clients globally for more than 20 years. The company may do their independent communication on fact finding, and their reporting to the Bank will be governed by secure operating environment.

Whistleblowing policy at OCBC was established to maintain a work environment that is honest, ethical and fair for our customers, employees and shareholders. All reporting should be made in good faith and without malicious intent or for personal gains.

Please be aware that by submitting a report via this platform, you consent to KPMG collecting and using the personal data provided in the submission, and disclosing such personal data to OCBC, for the purposes of investigating and reporting of whistleblowing complaints in accordance with KPMG's data protection policy. All information, including personal data, will be held in strictest confidence, unless OCBC is compelled by law to disclose.